Privacy Policy 

Effective Date: 08/23/2025

Plano Spine & Joint (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit pspineandjoint.com.

1. Information We Collect

When you use our website, we may collect the following:

Personal Information: Name, phone number, email, and other details you provide through contact forms, appointment requests, or newsletter sign-ups.

Health Information: If you submit details regarding symptoms or medical history, this may be considered protected health information (PHI) under HIPAA.

Automatically Collected Data: IP address, browser type, device information, and cookies for analytics and site performance.

2. How We Use Your Information

• We may use the information collected to:
• Respond to inquiries and appointment requests.
• Provide healthcare-related information or services.
• Improve our website’s performance and user experience.
• Send updates, promotions, or newsletters (you may opt-out anytime).
• Comply with legal obligations, including HIPAA and other applicable laws.

3. Sharing Your Information

• We do not sell or rent your personal data. We may share your information with:
• Healthcare professionals within our practice for treatment purposes.
• Third-party service providers who assist with website hosting, scheduling, or communications.
• Legal authorities, if required by law or to protect rights and safety.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze traffic, and deliver relevant information. You may disable cookies in your browser, but certain features may not work properly.

5. Data Security

We use administrative, technical, and physical safeguards to protect your personal and health information. However, no method of online transmission is 100% secure.

6. Your Rights

Depending on applicable law, you may have rights to:

• Access and request copies of your personal information.
• Request corrections or deletion of your data.
• Opt out of marketing communications.

7. HIPAA Compliance

If you submit medical or health-related information through our website, we handle that data in compliance with HIPAA regulations. Please avoid submitting highly sensitive information via unsecured forms or email.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Plano Spine & Joint
850 Central Parkway East, Suite 245, Plano Texas 75074-5378

(214) 501-2404
DrArdis@pspineandjoint.com